Returns Policy

Returns Policy
If for some reason you wish to return your purchase from our site we are happy to offer a full refund on the price of the item (less delivery) once notice is given to us within 7 days of receiving the product through the 'Returns' form located under 'information' on this site.

Please note the following Terms and Conditions for Returns:

​Items must be returned to us within 5 days of the notification

The email received from us on placing of order must be included with the return, this will facilitate us to process the refund promptly You are responsible for the cost and risk incurred on returning goods

​Returns must be received in the condition they were sent & include all original packaging, parts & labels,

Costumes must not have been worn & should be in an acceptable condition with no trace of odour such as perfume or smoke.

For health reasons there are no exchanges on personal items such as Wigs, False Teeth, Stockings, Masks, Underwear, Eye lenses etc.

Costumes received outside the returns period of 7 days up to a maximum of 30 days may be eligible for credit note or exchange.

* In order to return your costume please submitt your detials through our returns page 

The customers statutory rights are not affected.